At mingo Wireless, we are committed to your total satisfaction. So we created the mingo Wireless Satisfaction Guarantee, to help take the stress out of choosing the right cell phone. Order any cell phone with a wireless service plan. If you don't like it, we'll swap it for another model OR refund 100% of your purchase price (excluding shipping and processing fees).

Make and receive calls. See how it feels in your hands. Check out the reception in your own neighborhood. You can't do that in any retail store.

Every shipment includes a postage-paid return label. To return your phone, simply call for a Return Authorization number, write it on the return label, and ship it back at no cost to you.

To request a return or exchange, simply: Call our Customer Service department within 15 days of your activation date to obtain a Return Authorization (RA) number.

Send everything you received in the shipment back to us within 30 days of your activation date. All items must be in new condition with no more than 30 minutes of usage.

View our Return & Exchange Policy for details.